About us

A new way to reach customers

"Loved it. It's a real pleasure working with you" 
Karen Harris, Managing Director, Intu 




Specialising in customer-first thinking, we help you to

Up your game

Take the time to identify, build and sustain authentic relationships
Spark genuine enthusiasm and accelerate sales
rovide contextual sales enablement

Prepare to navigate change with effective content strategy and creation


Think differently to bust myths, reveal truths, ignite curiosity and inspire

In our crazy modern attention economy, people just like you respond to our crisp, powerful approach

Founded on a social enterprise model, since 2013, proceeds support young adults who have learning disabilities

Take time to know your customer

What customers say

Our track record for over coming doubts and inspiring our customers speaks for itself

"Always a valuable and enjoyable session” 
Dean Harris, Communication Planning Manager, The Co-op
"Thanks for sharing the report, very valuable insight" 
Heather Gibson, Brand Experience Director, All Saints
"Really enjoyed the session, at the moment one of the most beneficial things about GDPR is opening up dialogue between different companies around the whole issue of customer data, thanks again" 
Gillian McNulty, Senior Loyalty Analyst, Walgreens Boots Alliance
"Thanks for a fantastic brunch” 
Sue Stephenson, Head of Digital Product Marketing, Westfield
"A very interesting and useful session” 
Valentina Kristensen, Head of PR and Marketing, OakNorth
"It was a great event and very insightful. The takeaway report was fantastic” 
Erdal Enver, Digital Marketing Manager, Intu
"Really exciting to talk about test and learn ideas"
Scott Crawford, VP, eCommerce, Expedia
"I very much enjoyed the discussion and found it very helpful!" 
Jeremy Fraser, Compliance Director, Tesco Bank
"Fantastic setting, perfect environment to share ideas. Can I invite my team to the next one?” 
Rose Byfleet, Digital CX Manager, Debenhams
"Really interesting discussion points regarding the opportunity to leverage Data and Digital to enrich the customer experience. Plenty of food for thought!” 
Syed Abbas, Digital Business Analyst, HSBC
"A really interesting conversation. Loved the mix of larger bank attendees and newer start-ups” 
Andrew Weller, Director of Model Risk Management, Santander
"I really enjoyed the intimate environment and its been great listen to peers" 
David Merricks, Supply Chain Development Manager, Marks & Spencer
"Great opportunity to work together and build super customer experiences” 
Graham Cook, Group Head of Digital Operations, Thomas Cook

Giving back

We donate skills, time and resources to help create a world where all schools for pupils with learning difficulties have adequate resources


OCC is proud to support the Hearts of Oak Foundation


One Connected Community Ltd.
Royal Borough of Greenwich | 27 Greenwich South Street, London, SE10 8NT
Registered England & Wales. No: 9405107 | PRIVACY POLICY
020 88193122

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