Keep customers coming back
 

A intimate workshop on the power of data to boost productivity across all systems,
offering customers the Price, Service & Experience they demand

Today’s shoppers have endless choice. They frequently move between different brands and they want instant gratification. In turn, customer loyalty is fleeting and it’s increasingly challenging to define what makes a shopper keep coming back for more. With a focus on data and digital transformation, this workshop will help you tackle this challenge head-on
 

Intimate Workshop, April 4 | Brunch | The Gherkin, London | Map

Agenda

Answer complex, business-critical questions that will boost your productivity, systems and people.

This 
three hour masterclass, is designed specifically to tackle the BIG talking points alongside senior retail execs pioneering remarkable customer-first data management, processes and procedures:

Leverage digital & data at your core: To answer complex, business-critical questions that will boost your productivity across all systems, offering customers the price, service and experience they demand
 

Create a reason to visit: Connect your data, systems and people to drive the in-store experience. Learn how to utilize valuable data and empower store staff to offer shoppers a contextual, relevant & informative shop
 

Personalisation with a punch: Strengthen your customer marketing and engagement strategy (across all channels) by striking the balance between personalisation, on a level that resonates with shoppers and generates revenue, without bombarding them

Reasons to attend

Stellar Industry Reputation, tried, trusted, revered, OCC promises to deliver the thought-provoking experience you’ve been waiting for


For marketing, operational and transformation executives, there is no better setting to speak frankly, hear stories and break-down topics among an intimate group of 15 peers


Hear from the most innovative minds in retail, nowhere else, will you get such a wealth of enriching knowledge, from industry insiders ready and willing to share in such an intimate setting. Learn from their experiences, take their advice and apply to your own business strategies

What attendees say...

"Thanks for a fantastic brunch” 
Sue Stephenson, Head of Digital Product Marketing, Westfield
"It was a great event and very insightful. The takeaway report was incredible” 
Erdal Enver, Digital Marketing Manager, Intu

Brought to you by

One Connected Community Ltd.
Royal Borough of Greenwich | 27 Greenwich South Street, London, SE10 8NT
Registered England & Wales. No: 9405107 | PRIVACY POLICY
020 88193122

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