Tackle shopper expectations for fast,
friction-free experiences,across all channels

Seamlessly Collect, Interpret

& Apply Data for Better CX

A retail workshop

Mass adoption of digital services is transforming the way customers interact with
retailers. Customers want to shop whenever, wherever & however they desire & now
expect an increasingly seamless experience across channels.

This workshop will help you tackle this challenge head-on

Intimate Workshop, Feb 21 | The Gherkin, London | Map


Drive customer engagement through a personalised, joined-up & friction-free shopping experience – one view of the customer, across one shopping channel. Talking points include:

A three hour masterclass, designed to tackle the BIG talking points alongside senior retail execs pioneering remarkable customer-first data management, processes and procedures:

Seamless experiences: How to tackle shopper expectations for fast, frictionless experiences, which are consistent across all channels

Personalisation: Collection, interpretation & application of data in a one-channel retail environment

How to maximise a mobile-commerce strategy: Integrate your mobile-first strategy into your one-channel initiatives to drive a seamless experience

Reasons to attend

Stellar Industry Reputation, tried, trusted, revered, OCC promises to deliver the thought-provoking experience you’ve been waiting for

For marketing, operational and transformation executives, there is no better setting to speak frankly, hear stories and break-down topics among an intimate group of 15 peers

Hear from the most innovative minds in retail, nowhere else, will you get such a wealth of enriching knowledge, from industry insiders ready and willing to share in such an intimate setting. Learn from their experiences, take their advice and apply to your own business strategies

What attendees say...

"Thanks for a fantastic brunch” 
Sue Stephenson, Head of Digital Product Marketing, Westfield
"It was a great event and very insightful. The takeaway report was incredible” 
Erdal Enver, Digital Marketing Manager, Intu

Brought to you by

One Connected Community Ltd.
Royal Borough of Greenwich | 27 Greenwich South Street, London, SE10 8NT
Registered England & Wales. No: 9405107 | PRIVACY POLICY
020 88193122

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