“Great session and the perfect setup to get people talking candidly”

Alex Kewley, Director, Client Insight and Solutions, ANZ Bank

Digital workplace

   
A bank and credit union workshop

While the banking industry has talked about ‘customer-centricity’ for some time now, most still struggle to break down organizational silos and therefore fail leverage data to deliver a fully contextualised, relevant digital customer experience

To achieve true customer-centricity banks must transform workplaces digitally to empower colleagues to achieve both commercial and customer driven objectives

 September 20 | Seattle

Why partner with OCC

Intimate conversations around critical business challenges to drive sales among key customers

Perfect environment to drive conversations and connect with the people who matter in Financial Services

Engage qualified Financial Services accounts and identify hooks for seamless commercial conversations

Bespoke industry research to reveal truths, not assumptions; helping to design better value propositions and identify growth opportunities

Authentic thought leadership to develop the strategies and retail relationships that are critical to success

Agenda

Streamline IT services to give colleagues an enhanced and digitally-enabled working environment so they can focus on a growth agenda (while you reduce operating costs)

Get the latest processes, tactics and strategies to quickly and efficiently undertake a smooth workplace transformation project

 

Utilise cloud infrastructure to enable greater social collaboration among employees at any time, from any place, via any device, and provide a foundation for improving customer engagement

 

Understand how a digital workplace can reduce your applications estate and maximise efficiency though better collaboration

Supporters and attendees include

What attendees say...

"A really interesting conversation. Loved the mix of larger bank attendees and newer start-ups” 
Andrew Weller, Director of Model Risk Management, Santander
"Really interesting discussion on the opportunity to leverage Data and Digital to enrich the customer experience!” 
Syed Abbas, Digital Business Analyst, HSBC

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