“Very valuable insight”

Heather Gibson, Brand Experience Director, All Saints

IoT for retail

   
A retail workshop

For retailers, IoT offers a unique opportunity to connect every single shopping experience from brick-and-mortar to digital. If employed effectively retailers can remodel the supply chain, improve customer experience and develop new services like never before.

But a complex IoT strategy is a difficult thing to get right. This workshop tackles this challenge head-on

 September 20 | New York City

Why partner with OCC

Intimate conversations around critical business challenges to drive sales among key customers

Perfect environment to drive conversations and connect with the people who matter in Retail

Engage qualified Retail accounts and identify hooks for seamless commercial conversations

Bespoke industry research to reveal truths, not assumptions; helping to design better value propositions and identify growth opportunities

Authentic thought leadership to develop the strategies and retail relationships that are critical to success

Agenda

Utilise IoT to gain an omni-channel customer view to understand customer needs in real-time. Recognize buying habits across channels to reveal a rich trove of customer insight

Amalgamate a multitude of data points from locational information to social media to form a fully contextualized picture of your customer

Unlock fresh insight on customer preferences to inform merchandising across stores, mobile and ecommerce

Automate large scale forecasting accounting for underlying trends including events, seasonality and weather to re-model your supply chain

Utilize predictive analytics to tailor interactions in real-time across channels based on refined segments, historical information, alongside rich contextual data

Supporters and attendees include

What attendees say...

“Really enjoyable session, opening up dialogue between different retailers” 
Gillian McNulty, Senior Loyalty Analyst, Walgreens Boots
“Perfect environment to share ideas” 
Rose Byfleet, Digital CX Manager, Debenhams

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