Omnichannel on the Inside

March, 2017

When it comes to retail in 2017, a positive shopping experience is fundamental to attracting new customers, and engaging and retaining your loyal ones. Those retailers who offer customers a way to positively engage with their brands – seamlessly across mobile, online and the store – will set the foundation for customer loyalty and unlock the benefits that follow.

Here OCC & Microsoft bring you the latest talking points front of mind for UK retailers...

Highlights include:

Recognition & Personalisation

People, process & technology

Removal of non-value adding activities

Customer-first business models

Digital transformation Insight from Jack Wills, Sainsbury's & more

Click image to the right to download --->

Click Image to download

One Connected Community Ltd.
Royal Borough of Greenwich | 27 Greenwich South Street, London, SE10 8NT
Registered England & Wales. No: 9405107 | PRIVACY POLICY
020 88193122

  • Grey LinkedIn Icon
  • Grey Twitter Icon
  • Grey YouTube Icon