February, 2017

It’s no secret that retail is in a state of flux. The key thing to remember is that regardless of future technological changes, trends or customer behaviour, the brands that succeed will always be the ones which keep their customers front of mind. Here we catch-up with shoppers in the build-up to Christmas on what experiences they are looking for in 2017, to bring you three simple steps.

Shopper Expectations 2017

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