Digitizing Business and Your Customer Experience to Drive Profitability and Brand Equity
Live Webinar, February 27
Harness Tech, Data & Personalisation to create a Digital Experience so good it inspires Customer Loyalty
Christian Lundén, Director of Future Business,
Nordic Choice Hotels
"Future technologies & creating a customer-centric business that competes in the digital age"
Liam Savage, CRM,
"Creative, contextual & personal experiences to engage customers around key moments"
Abhishek Morye, Loyalty Marketing Specialist EMEA,
Wyndham Hotel Group
"Harnessing data, targeted marketing & personalisation to create experiences so good they inspire customer loyalty"
Commercial Director, BUNAC
"Digitizing the business to drive profitability"
Put your customer in centre stage for long-term profit growth in 2018! In this industry-led
webinar, guest speakers from leading travel stakeholders will address how to master a truly
personalised data-relationship with your customer that drives profitability
Develop a customer-centric business that competes in the digital age
Understand how to leverage data to curate customer experiences and engage customers around key moments
How to create personalized interactions with your customer at every stage of the travel life cycle (effective and relevant messaging to the right person at the right place and right time)
Provide a contextual and personal experience for customers across all devices
With GDPR looming, learn how to ensure compliance and deliver a truly personalised data-
relationship with your customer that drives revenue
Reasons to tune in
Stellar Industry Reputation, tried, trusted, revered, OCC promises to deliver the thought-provoking insight you’ve been waiting for
For marketing, digital and data executives, there is no better place to hear frank, honest stories and the opportunities/challenges industry leaders are grappling with 2018
Hear from the most innovative minds in travel and hospitality, nowhere else, will you get such a wealth of enriching knowledge, from industry insiders ready and willing to share. Learn from their experiences, take their advice and apply to your own business strategies