Digitizing Business and Your Customer Experience to Drive Profitability and Brand Equity 

Live Webinar, February 27

Harness Tech, Data & Personalisation to create a Digital Experience so good it inspires Customer Loyalty 

Guest Speakers

Christian Lundén, Director of Future Business,
Nordic Choice Hotels


"Future technologies & creating a customer-centric business that competes in the digital age"

Liam Savage, CRM,
Virgin Holidays

"Creative, contextual & personal experiences to engage customers around key moments"

Abhishek Morye, Loyalty Marketing Specialist EMEA,
Wyndham Hotel Group

Harnessing data, targeted marketing & personalisation to create experiences so good they inspire customer loyalty"

Harriet Kerr,
Commercial Director, BUNAC

"Digitizing the business to drive profitability"


Put your customer in centre stage for long-term profit growth in 2018! In this industry-led
webinar, guest speakers from leading travel stakeholders will address how to master a truly
personalised data-relationship with your customer that drives profitability

Develop a customer-centric business that competes in the digital age

Understand how to
leverage data to curate customer experiences and engage customers around key moments

How to
create personalized interactions with your customer at every stage of the travel life cycle (effective and relevant messaging to the right person at the right place and right time)

Provide a
contextual and personal experience for customers across all devices

With GDPR looming, learn how to
ensure compliance and deliver a truly personalised data-
relationship with your customer that drives revenue

Reasons to tune in

 Stellar Industry Reputation,  tried, trusted, revered, OCC promises to deliver the thought-provoking insight you’ve been waiting for

For marketing, digital and data executives, there is no better place to hear frank, honest stories and the opportunities/challenges industry leaders are grappling with 2018

Hear from
the most innovative minds in travel and hospitality, nowhere else, will you get such a wealth of enriching knowledge, from industry insiders ready and willing to share. Learn from their experiences, take their advice and apply to your own business strategies


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020 88193122

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